Privacy & consent
Version: 2026-06-dentons-review-draft-v1
Effective: 6/9/2026
Information we collect IGYBuddy may collect account details, contact information, buddy relationships, check-ins, wellness notes, optional Apple Health-derived wellbeing signals, notification preferences, subscription status, consent records, security events, support/contact requests, and technical data needed to operate the service. Sleep, biometrics, and wellbeing signals When enabled by the user, IGYBuddy may process Apple Health-derived wellbeing signals including sleep and, where supported, heart-rate/HRV, activity, and workout summaries to provide the daily score, self-care prompts, trends, and buddy-check recommendations. These signals can be sensitive and are handled as personal information with additional access controls. Automated score transparency The daily score is an automated assessment derived from personal information. It is intended to summarize recent wellbeing signals in plain language. Users may request an explanation of the main signals used and may choose not to connect optional Apple Health/device data where supported. How information is used Information is used to provide accounts, daily status and score features, self-care prompts, buddy invitations, minimal app/email/SMS buddy-check prompts, subscriptions, safety and abuse prevention, support, legal consent records, service analytics, and security incident response. Deletion and retention Account deletion removes or anonymizes active account, buddy, check-in, score, and notification data where feasible. Limited records, such as consent history, delivery/audit logs, opt-out evidence, security incident records, billing records, and records needed for legal, dispute-resolution, or abuse-prevention purposes, may be retained for documented periods. Service providers and residency Database and core compute are intended to be hosted in Canada. Service-provider categories include Twilio for SMS, Postmark or ActiveCampaign for transactional email, Apple for App Store and in-app purchase processing, Expo/APNs/FCM for push notification routing where enabled, and Sentry or similar crash monitoring only if configured. Vendor/sub-processor records must be kept current. Phone numbers and reassignment risk Because carriers can recycle phone numbers, IGYBuddy may require re-verification before sending sensitive buddy alerts to dormant or changed numbers. Users and buddies should update or remove phone numbers that are no longer controlled by the intended recipient. Your choices and rights Users may update profile and buddy settings, manage notification preferences, disconnect optional data sources where supported, request access or correction, and request account deletion from Settings or support. Some records may be retained where required or permitted by law.
Current placeholder policy sections
IGYBuddy may collect account details, contact information, buddy relationships, check-ins, wellness notes, optional Apple Health-derived wellbeing signals, notification preferences, subscription status, consent records, security events, support/contact requests, and technical data needed to operate the service.
When enabled by the user, IGYBuddy may process Apple Health-derived wellbeing signals including sleep and, where supported, heart-rate/HRV, activity, and workout summaries to provide the daily score, self-care prompts, trends, and buddy-check recommendations. These signals can be sensitive and are handled as personal information with additional access controls.
The daily score is an automated assessment derived from personal information. It is intended to summarize recent wellbeing signals in plain language. Users may request an explanation of the main signals used and may choose not to connect optional Apple Health/device data where supported.
Information is used to provide accounts, daily status and score features, self-care prompts, buddy invitations, minimal app/email/SMS buddy-check prompts, subscriptions, safety and abuse prevention, support, legal consent records, service analytics, and security incident response.
Account deletion removes or anonymizes active account, buddy, check-in, score, and notification data where feasible. Limited records, such as consent history, delivery/audit logs, opt-out evidence, security incident records, billing records, and records needed for legal, dispute-resolution, or abuse-prevention purposes, may be retained for documented periods.
Database and core compute are intended to be hosted in Canada. Service-provider categories include Twilio for SMS, Postmark or ActiveCampaign for transactional email, Apple for App Store and in-app purchase processing, Expo/APNs/FCM for push notification routing where enabled, and Sentry or similar crash monitoring only if configured. Vendor/sub-processor records must be kept current.
Because carriers can recycle phone numbers, IGYBuddy may require re-verification before sending sensitive buddy alerts to dormant or changed numbers. Users and buddies should update or remove phone numbers that are no longer controlled by the intended recipient.
Users may update profile and buddy settings, manage notification preferences, disconnect optional data sources where supported, request access or correction, and request account deletion from Settings or support. Some records may be retained where required or permitted by law.
What IGYBuddy does not do
IGYBuddy is for early support, wellbeing check-ins, self-awareness, self-care suggestions, and trusted connection. It is not a medical device and not a replacement for counselling, medical care, occupational health, emergency services, or crisis support. If someone is in danger or crisis, they should contact local emergency or crisis services immediately.